Achat d'Art

Q: How do I place an order on the site?

Select the artwork of your choice, add it to the cart, then finalise with your details and payment.

Frequently Asked Questions

Find quick answers to your most common questions about Achat d'Art. If you can't find what you're looking for, contact us!

How do I place an order on the site?

Select the artwork of your choice, click "Add to cart", then finalise your order by entering your delivery and payment details. You will receive a confirmation by email.

What payment methods are accepted?

We accept payments by credit card (Visa, Mastercard), PayPal and bank transfer. All payments are secure via our PCI DSS certified partner.

How long does delivery take?

Delivery times vary from 3 to 7 working days in mainland France. For fragile works, a specialised carrier is used. Track your parcel via the link provided in the confirmation email.

Can I return a work?

Yes, you have a 14-day right of withdrawal from receipt. Contact us within this period to arrange the return. Return costs are at your expense, except in case of defect.

Are the works authenticated?

All our works come with a certificate of authenticity. For limited editions, a number is engraved or affixed.

How do I contact customer service?

Send us an email to contact@achatdart.fr or use the contact form. We respond within 48 working hours.

Is the site secure?

Yes, our site uses SSL encryption and complies with GDPR. Your data is protected and not sold to third parties.

Can I gift a work?

Absolutely! Add a gift card during payment. We package discreetly and include a personalised message.